Prime Health Agency Privacy Policy

We may collect personal information that you voluntarily provide to us through our website, quote request forms, contact forms, email, phone, text message, or other communications, including:

• First and last name
• Phone number
• Email address
• ZIP code and/or state
• Coverage needs or insurance interests
• Information about your household, current insurance situation, doctors, prescriptions, budget, or coverage preferences that you choose to provide
• Any other information you submit to us through our website or in communications with us

We may also automatically collect certain technical and usage information when you visit our website, such as:

• IP address
• browser type
• device type
• operating system
• pages visited
• referring URLs
• date/time stamps
• site activity and engagement information
• cookie, analytics, and advertising data

We may use the information we collect to:

• respond to quote requests, contact requests, and general inquiries
• contact you regarding health insurance options, quote requests, enrollment support, or related services
• help review available individual, family, or ACA / Marketplace health insurance options where applicable
• provide customer service and respond to questions
• follow up regarding quote requests or enrollment assistance
• schedule calls or consultations
• improve our website, services, and user experience
• analyze website traffic, advertising performance, and lead activity
• maintain records of communications and requests
• comply with legal, regulatory, licensing, and recordkeeping obligations
• protect against fraud, abuse, unauthorized activity, or security threats

By submitting your information through our website, you expressly consent to being contacted by Prime Health Agency and/or Daniel Farahdel regarding your inquiry and health insurance options by phone call, email, and/or text message at the contact information you provide, including through the possible use of automated technology where permitted by law. Message and data rates may apply. Consent is not a condition of purchase.

You understand that Prime Health Agency may contact you to discuss health insurance options, quote requests, follow-up questions, scheduling, enrollment support, and related services.

We do not sell personal information in the traditional sense of selling your data for money. However, we may share your information with trusted third parties as reasonably necessary to operate our business and provide services, including:

• licensed health insurance producers, agency personnel, or administrative staff assisting with your request
• insurance carriers, enrollment platforms, or other service providers involved in helping review, compare, or facilitate plan options where appropriate
• CRM providers, call tracking vendors, website hosting providers, email service providers, analytics providers, advertising platforms, or other technology vendors
• legal, compliance, accounting, or professional advisors
• law enforcement, regulators, government agencies, or other parties where required by law or necessary to protect our rights, users, or business

Any sharing of information is limited to what is reasonably necessary for business, operational, service, compliance, or legal purposes.

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to improve site functionality, understand user activity, measure advertising performance, and improve the user experience.

These technologies may collect information such as:

• browser/device information
• pages visited
• time spent on site
• actions taken on the site
• general traffic source information

We may use third-party services such as Google Analytics, Google Ads, Meta/Facebook advertising tools, call tracking tools, and similar technologies to help understand site performance and improve advertising efforts.

We use reasonable administrative, technical, and organizational safeguards designed to protect the information we collect. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. By using the website, you acknowledge that you provide information at your own risk.

We may retain personal information for as long as reasonably necessary for business, operational, customer service, legal, compliance, dispute resolution, and recordkeeping purposes.

Our website may contain links to third-party websites, services, carriers, or platforms. We are not responsible for the privacy practices, content, or policies of third-party websites or services. We encourage you to review their privacy policies separately.

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 through this website.

If you no longer wish to receive communications from us, you may contact us using the information below. If you receive text messages from us, you may reply STOP to opt out of future text messages where applicable. Opt-out requests will be handled in accordance with applicable law and operational requirements.

Depending on your state of residence, you may have certain privacy rights under applicable law. To make a privacy-related request or ask a question about your information, please contact us using the information below.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, please contact:

See also our Terms & Conditions.